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Our customers are the center of our universe and we’re grateful for them. If you’re willing to share your experience about your interaction with our agency, it’ll be a great help for other people looking to make smart and confident decisions about their insurance and financial services.


Take 60 seconds (or more if you want) to share your story by clicking on one of the review links below.

What our customers say about us...

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Michael Mendoza

October 21, 2025

5  out of  5
rating by Michael Mendoza
"Overall pretty good service and interactions with State Farm Insurance - Enrique Ramirez Office... Good experiences working for Zenaida Norton to help get quotes on updating my policies and insurance I have with state farm, very easy and quick, put me at ease with all the information and made it easy to understand, would definitely recommend"
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Marisol Perez

October 15, 2025

5  out of  5
rating by Marisol Perez
"Love the way Cenaida made my process very fast and easy with a great customer service. Definitely if your looking for an insurance call Cenaida."
We responded:
"Marisol, we’re honored by your positive feedback! We are happy to hear Zenaida made the process of protecting your family easy to do and understand. We look forward to continuing to provide you with great service! If there is anything else we can do for your insurance needs, just let us know!"
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Gaby M.R

October 15, 2025

5  out of  5
rating by Gaby M.R
"Great Customer Service. Zenaida was very patient she answered all my questions Thank You"
We responded:
"Thank you for taking the time to share your thoughts Gaby! Zenaida is a wonderful member of our Enrique Ramirez State Farm, Salinas agency team, and we are so glad to hear she was able to assist you with your insurance needs. If you ever have any questions or need assistance, we’re here to help!"
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Jaime Contreras

October 13, 2025

5  out of  5
rating by Jaime Contreras
"Great service by zenaida Norton with my life insurance and vehicle insurance."
We responded:
"We’re thankful for your feedback Jaime! Zenaida is a true professional and I am proud to have her as member of our team of agents. I am happy to hear she was able to assist you with your life insurance and vehicle insurance needs. It’s our pleasure to assist you, Jaime. if there is anything else we can do to help, please let us know!"
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steph M

October 10, 2025

5  out of  5
rating by steph M
"Jennifer was amazing to work with! She helped me with my life insurance and made everything super easy to understand. She was so friendly and patient, and really took the time to make sure I got the right coverage for me. I definitely recommend her to anyone looking for help with insurance!"
We responded:
"Thank you, Steph, for taking the time to share your experience with our agent, Jennifer, as she helped you protect your family with life insurance. We appreciate your recommendation of our Salinas State Farm agency, if you ever need any further assistance or have any questions, please don't hesitate to reach out. We're here to help! Thank you once again for choosing State Farm and for your kind words. Warm regards, Enrique Ramirez"
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Stephanie Bautista

October 10, 2025

5  out of  5
rating by Stephanie Bautista
"I had a great experience working with Jennifer at State Farm! She was incredibly helpful in explaining all my options for life insurance and made the process simple and stress-free. Jennifer took the time to answer all my questions and helped me find the best policy for my needs. Highly recommend her if you’re looking for someone knowledgeable and caring!"
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Lauren Ippolito

September 26, 2025

5  out of  5
rating by Lauren Ippolito
"I have used this office for many years and have always had the best possible experiences. Zenaida helped me with my life insurance and could not possibly have been any more kind and patient with me, answering all of my questions. I would HIGHLY recommend them!"
We responded:
"Thank you for taking the time to share your thoughts Lauren, and for leaving such a positive review about your experience with our agent, Zenaida, as she helped you protect your family with life insurance. We appreciate your recommendation of our Salinas State Farm agency and for your loyalty over the years. It means a lot to us. If you ever need any further assistance or have any questions, please don't hesitate to reach out. We're here to help! Thank you once again for choosing State Farm and for your kind words. Warm regards, Enrique Ramirez "
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Orlando Barrera

September 15, 2025

5  out of  5
rating by Orlando Barrera
"Very polite, agent went through every detail and helped out in every way possible"
We responded:
"Thank you for reviewing our Salinas State Farm office Orlando! We’re thrilled to know you had a positive experience with us; your satisfaction is our top priority! We look forward to continuing to support your insurance needs."
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Hensel Blanco

September 11, 2025

5  out of  5
rating by Hensel Blanco
"Nice service 👍"
We responded:
"Thank you, Hensel, for the 5-star review. We’re thankful for your feedback! It’s our pleasure to assist you with your insurance needs at our Enrique Ramirez, State Farm Salinas agency. If there is anything else we can do to help, please let us know!"
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Brandon Delgadillo

August 19, 2025

5  out of  5
rating by Brandon Delgadillo
"I just want to give a shout out for Zenaida Norton for going up and beyond in customer service. Your really helped me so much I appreciate you so much. If I ever need help with anything I know I can reach out to someone so caring such as your self. Keep up the amazing work we need more people like you. 😃"
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FENGMIN QIU

August 1, 2025

5  out of  5
rating by FENGMIN QIU
"Zenaida is very knowledgeable about the insurance."
We responded:
"Thank you Fengmin Qiu, for sharing your experience in working with Zenaida on your life insurance plan for the protection of your family. We’re thrilled to know you had a positive experience with us; your satisfaction is our top priority! We look forward to continuing to support your insurance needs."
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Robert Daniel

July 25, 2025

5  out of  5
rating by Robert Daniel
"I just want to thank Nora for assisting me and walking me through life insurance. Nora has amazing customer service. She made it easy an understandable. I highly recommend if you’re looking into life insurance and have questions. Nora and the Ramirez team can help you out!! Thank you Nora for all your help!"
We responded:
"Thank you Robert, for taking the time to share your thoughts and experience working with Nora on your life insurance for the protection of your family. We’re glad to know you’re satisfied with the service Nora provided at our State Farm Salinas office. Nora is a true professional and understands the importance of doing her best! If you ever have any questions or need assistance, we’re here to help!"
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Stephie Marie

July 9, 2025

5  out of  5
rating by Stephie Marie
"Zenaida Norton was very thorough in explaining insurance policies. Very easy to converse with. Answered all questions I had. Thank you, Zenaida!"
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Kassandra Duenas

July 3, 2025

5  out of  5
rating by Kassandra Duenas
"Amazing job Zenaida Norton I am so grateful for you! If you are looking for an amazing insurance company give her a call She helped me every step of the way she answered all my questions and was wonderful! Beyond grateful extremely recommended"
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Maria Parrish

June 30, 2025

5  out of  5
rating by Maria Parrish
"ZENAIDA WAS SO HELPFUL AND CALLED ME ABOUT SOMETHING VERY IMPORTANT REGARDING MY NEW AUTO POLICY... I THOUGHT I HAD IT CORRECT AND ASSISTED WITH ANSWERS...EVEN SIGNED UP FOR ANOTHWR POLICY. ONLINE SIGN UP WAS GREAT AND EASY BUT NOTHING LIKE SPEAKING TO SOMEONE."
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jose Maldonado

June 12, 2025

5  out of  5
rating by jose Maldonado
"Best office in Salinas, but wait, there's more, he also has an office in Soledad. 10/10 would recommend coming here for any insurance needs. They're professional and attentive to customers' needs:)"
We responded:
"Jose; We’re honored by your positive feedback and recommendation for both our Salinas and Soledad offices. We appreciate your acknowledgment of our dedication to providing excellent service! We look forward to continuing to provide you with great service and assistance with your insurance needs. My State Farm team and I are happy to be your good neighbor!"
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Amanda Fernandez

June 12, 2025

5  out of  5
rating by Amanda Fernandez
"I highly recommend Enrique Rameirez and his staff at the State Farm office located in Salinas. Zenaida Norton has gone above and beyond creating a welcoming and supportive environment while dealing with any questions. Her knowledge and ability to help others understand what best fits their needs is so valuable. She gave me great advice and recommendations for life insurance, claims that I needed to file along with my car insurance needs. I am a satisfied customer."
We responded:
"Amanda, please allow me to thank you for your positive review of our agency, the Enrique Ramirez's State Farm agency in Salinas! We're glad to hear that you had a great experience with Zenaida Norton. It's wonderful to know that she made you feel comfortable and displayed kindness and patience throughout your visit. We appreciate your recommendation and hope to continue providing excellent service to you and others in the future. If you have any further feedback or need assistance with anything else, please feel free to reach out"
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Rommel Bonilla

June 11, 2025

5  out of  5
rating by Rommel Bonilla
"Zenaida , thank you for being helpful. I really appreciate it. You’re a wonderful day. You’re awesome."
We responded:
"Thank you Romel, for sharing your experience and the five-star review. Zenaida is a wonderful member of our team, and we are so glad to hear she was able to assist you with your insurance needs. We appreciate your acknowledgment of Zenaida's dedication to providing excellent service! We hope to continue serving your insurance needs for many years."
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Evelyn Gonzalez

May 27, 2025

5  out of  5
rating by Evelyn Gonzalez
"Super helpful staff. I felt bad that I kept calling and had questions but they were very positive and kind every time I called or had a question/needed clarification. I would fully recommend them to anyone. I was able to get my auto insurance right then and there on the phone. Zenaida was very helpful with assisting me."
We responded:
" Thank you, Evelyn, for the 5-star review. Zenaida is a wonderful member of our team, and we are so glad to hear she was able to assist you with your auto insurance needs. We appreciate your acknowledgment of our dedication to providing excellent service! We hope to continue serving your insurance needs for many years. "
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marylou hernandez

April 28, 2025

5  out of  5
rating by marylou hernandez
"Zenaida Norton is one of the best agents that has helped me with my auto insurance & my life insurance. She is so easy going explaining everything step by step . State Farms is Insurance to have ."
We responded:
" Thank you, Marylou, for the 5-star review. Zenaida is a wonderful member of our team or agents in our Salinas State Farm Agency, and we are so glad to hear she was able to assist you with your auto and life insurance needs. We appreciate your acknowledgment of her dedication to providing excellent service by taking the time to make the process simple and easy to understand! We hope to continue serving your insurance needs for many years."
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Johnny Infante

April 3, 2025

5  out of  5
rating by Johnny Infante
"Best customer service from Nora Perez even better insurance plans."
We responded:
"Thank you for taking the time to share your thoughts, Johnny! We’re glad to know you’re satisfied with the service Nora Perez provided at our Salinas State Farm office. It's wonderful to know that Nora provided you with amazing service and made the entire insurance process enjoyable We understand that finding genuinely kind and helpful individuals can be a rarity, we will be sure to pass on your kind words to her"
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Jim Oteri

April 3, 2025

5  out of  5
rating by Jim Oteri
"The service from Enrique Ramirez State Farm Office is excellent. I have been a customer of this office for more than 20 years. For my latest inquiry, I was assisted by Steven. He is very knowledgeable and provided me with excellent customer service. Many thanks !!"
We responded:
"Thank you again for sharing your thoughts, Jim! We’re honored by your positive feedback. Steven is a valued agent and team member We appreciate your acknowledgment of our dedication to providing excellent service! Once again thank you for your loyalty all these years."
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Natalie Marie

March 17, 2025

5  out of  5
rating by Natalie Marie
"Jennifer was great! She made getting my life insurance policy super easy and answered all my questions without any stress. Super helpful and friendly—I’d definitely recommend her"
We responded:
"Thank you for taking the time to share your thoughts Natalie! We’re glad to know Jennifer was able to help you with your life insurance and that you’re satisfied with the service at our State Farm office. If you ever have any questions or need assistance, we’re here to help!"
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Lisa Sandberg

March 14, 2025

5  out of  5
rating by Lisa Sandberg
"Zenaida Norton always goes the extra mile to provide outstanding service every time I meet with her for my insurance needs. She is knowledgeable and always follows-up when we have questions with quotes and policy changes. Zenaida is a great representative of how things should be done to maintain a great relationship with customers. She's a valuable resource representing Enrique Ramirez State Farm Insurance. Thank you, Dan and Lisa Sandberg"
We responded:
"Lisa; It's wonderful to know that Zenaida provided you with amazing service and made the entire insurance process enjoyable. We understand that finding genuinely kind and helpful help is super important, so we're glad that Zenaida stood out in providing exceptional customer service! We look forward to continuing to support your insurance needs."
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Camille Bautista

March 6, 2025

5  out of  5
rating by Camille Bautista
"Jennifer helped me out. Great service!"
We responded:
"Thank you, Camille, for the amazing feedback! Our team works hard to provide excellent service, and we are thrilled to hear that Jennifer delivered for you! We are lucky to have hard-working team members, like Jennifer, who go above and beyond for their customers! "