Skip to content
Español
Call
Text

Leave Us a Review

Our customers are the center of our universe and we’re grateful for them. If you’re willing to share your experience about your interaction with our agency, it’ll be a great help for other people looking to make smart and confident decisions about their insurance and financial services.


Take 60 seconds (or more if you want) to share your story by clicking on one of the review links below.

What our customers say about us...

Profile photo of JoAnn Valdez

JoAnn Valdez

November 27, 2024

5  out of  5
rating by JoAnn Valdez
"Zenaida is great! The whole staff is wonderful. Both my parents and I are policy holders with this office and she is always willing to help. Zenaida does a great job at attending to our needs and following up as well. Thank you!"
Profile photo of Salinas Floral

Salinas Floral

November 22, 2024

5  out of  5
rating by Salinas Floral
"Zenaida Norton Provided great customer service - Thank you"
We responded:
"Thank you for taking the time to share your thoughts! We’re glad to know you’re satisfied with the service by Zenaida at our State Farm Salinas office. If you ever have any questions or need assistance, we’re here to help!"
Profile photo of Valerie Novoa

Valerie Novoa

November 19, 2024

5  out of  5
rating by Valerie Novoa
"Zenaida Norton did an amazing job at helping me get started with life insurance and getting full coverage on my vehicle. She was very professional, efficient, and exceeded my expectations! I highly recommend going to them for any services you may need! Best team ever!"
We responded:
"Valerie, I am thankful you took valuable time to share your experience working with Zenaida at our Salinas State Farm agency. I'm thrilled to hear she did a great job in helping you protect your family with life insurance and make sure your auto insurance policy was upgraded to make sure you have the right coverage for the unexpected! It’s our pleasure to assist you with your insurance needs. If there is anything else we can do to help, please let us know!"
Profile photo of Dilma Ezell

Dilma Ezell

November 18, 2024

5  out of  5
rating by Dilma Ezell
"Nora, was great , I really like to recommend more people to be part of State Farm !!"
We responded:
"Thank you for taking the time to share your experience today Dilma! We’re glad to know you’re satisfied with the guidance provided by Nora, at our State Farm office. I am proud of our team at our Salinas State Farm agency. If you ever have any questions or need assistance, we’re here to help!"
Profile photo of Laura Barragan

Laura Barragan

November 18, 2024

5  out of  5
rating by Laura Barragan
"buenas personas explican todo bien zenaida muy amable termine agarrando un seguro de vida selos rrecomiendo vengan aqui"
We responded:
"Mil gracias por su review de 5 estrellas Laura! Me siento orgulloso del equipo de trabajo en mi agencia de State Farm en Salinas, y sobre todo escuchar que Zenaida hizo un trabajo profesional y personalizado all ayudarle a protejer a su familia con un seguro de vida. Aqui estamos para servirle a usted y a su familia. Si algo mas se llegara a ofrecer no dude en llamarnos. My State Farm team and I are happy to be your good neighbor!"
Profile photo of Vivian Rivera

Vivian Rivera

November 16, 2024

5  out of  5
rating by Vivian Rivera
"Excellent Service provided at this location with Zenaida! She took the extra time to all my policies to see how I can save. In addition, very knowledge on the life insurance programs, explaining how they work and what would be best for me and my family. I am so happy to just walk in and take care of business and appreciated as a customer. Thank you for your hard work and dedication in taking care of me and my family! I highly recommend this location - Always receive excellent service!"
We responded:
"Vivian, thank you for the amazing 5-star review! Our team works hard to provide excellent service, and we are thrilled to hear that Zenaida provided stellar customer service and showed you how to protect your family with life insurance. I am fortunate to have hard-working team members, like Zenaida, who go above and beyond for their customers. I am looking forward to continuing serving you! My State Farm team and I are happy to be your good neighbor! "
Profile photo of Eduardo Garcia

Eduardo Garcia

November 14, 2024

5  out of  5
rating by Eduardo Garcia
"I spoke to Steven from State Farm and he answered all my questions and concerns and actually brought my premium down he did a fantastic job"
We responded:
"Eduardo; Thank you for taking the time to share your thoughts! We’re glad to know you’re satisfied with the service Steven provided for you at our Salinas State Farm office. If you ever have any questions or need assistance, you can count on us."
Profile photo of Amanda Fernandez

Amanda Fernandez

October 12, 2024

5  out of  5
rating by Amanda Fernandez
"I highly recommend Enrique Ramirez’s office in Salinas. I had a great experience with Zenaida Norton. Zenaida made me feel very comfortable and was kind and patient."
We responded:
"Amanda, please allow me to thank you for your positive review of our agency, the Enrique Ramirez's State Farm agency in Salinas! We're glad to hear that you had a great experience with Zenaida Norton. It's wonderful to know that she made you feel comfortable and displayed kindness and patience throughout your visit. We appreciate your recommendation and hope to continue providing excellent service to you and others in the future. If you have any further feedback or need assistance with anything else, please feel free to reach out"
Profile photo of Pablo Villegas Perez

Pablo Villegas Perez

October 1, 2024

5  out of  5
rating by Pablo Villegas Perez
"Excelente servicio en State Farm. Gracias a Zenaida Norton por su ayuda y amabilidad asia a mi familia y asia mi."
We responded:
"Appreciable Pablo, Gracias por su amabilidad y expresion de confianza hacia nuestra agencia de State Farm in Salinas, y por conferirnos 5 estrellas. Me da un gusto enorme el escuchar que Zenaida ha hecho un trabajo excelente al ayudarle a usted y a su familia a protegerse con los seguros de State Farm Insurance. Esperamos continuar a su servicios en el futuro y no dude en llamar or pasar a la agencia de nuevo si algo se le ofrece. Gracias de nuevo, Atentamente, su agente Enrique Ramirez "
Profile photo of isela diaz

isela diaz

September 30, 2024

5  out of  5
rating by isela diaz
"I had a great experience with State Farm when I came in to add a vehicle to my policy. Thank you to Zenaida Norton for your excellent service and for explaining how beneficial the life policy that I now have for my daughter is. We look forward to keep working with State Farm and with Zenaida."
We responded:
"Dear Isela, Thank you for taking the time to share your positive experience with State Farm! We are thrilled to hear that you had a great time adding a vehicle to your policy and that Zenaida Norton provided you with excellent service. I truly appreciate your kind words about Zenaida's assistance in explaining the benefits of a life policy for protecting your family. At my State Farm Salinas agency, we strive to ensure that our customers have a clear understanding of their policies and how they can benefit their loved ones. We are delighted to have you as a valued customer, and we look forward to continuing our partnership with you and providing the same exceptional service in the future. Thank you for choosing State Farm! Best regards, Enrique Ramirez, agent."
Profile photo of Stephanie Duran

Stephanie Duran

September 20, 2024

5  out of  5
rating by Stephanie Duran
"My boyfriend & I just switched over to State Farm & we were greeted very well & the service was amazing. We got insurance through Samantha & she truly was an amazing person to talk to & get insurance with. There are a lot of rude people in the world & the conversation with Samantha was amazing. We talked for almost 2hrs. I highly recommend getting insurance through State Farm & get your quotes through the beautiful Samantha."
We responded:
"Dear Stephanie, Thank you so much for taking the time to leave such a positive review about your experience with State Farm and our agent, Samantha. We are thrilled to hear that you and your boyfriend had a great switch-over process and were greeted warmly. It's wonderful to know that Samantha provided you with amazing service and made the entire insurance process enjoyable. We understand that finding genuinely kind and helpful individuals can be a rarity, so we're glad that Samantha stood out in providing exceptional customer service. I will be sure to pass on your kind words to her. We appreciate your recommendation of State Farm as well as Samantha for insurance needs. It means a lot to us that you took the time to share your positive experience. If you ever need any further assistance or have any questions, please don't hesitate to reach out. We're here to help! Thank you once again for choosing State Farm and for your kind words."
Profile photo of Mark Campos

Mark Campos

September 13, 2024

5  out of  5
rating by Mark Campos
"I can’t say enough about Zenaida.She is the, friendliest, pretand most helpful person! You will definitely not be disappointed.thank you for the time"
We responded:
"Thank you, Mark, for the 5-star review. Zenaida is a wonderful member of our team, and we are so glad to hear she was able to assist you with your insurance needs. We appreciate your acknowledgment of our dedication to providing excellent service! We hope to continue serving your insurance needs for many years."
Profile photo of Rocio Diaz Campos

Rocio Diaz Campos

September 13, 2024

5  out of  5
rating by Rocio Diaz Campos
"Great service! Zenaida and her team were awesome. She took the time to explain everything, and i mean everything. She used examples on her experience to better understand the policies. Excited for our Life policy for my family and kids and also our auto insurance on all our vehicles.. 10/10 recommend My daughter had fun sitting in the State Farm wagon on display."
We responded:
"Thank you, Rocio, for the amazing 5-star review. Our team works hard to provide excellent service, and we are thrilled to hear that Zenaida delivered for your family life insurance and auto insurance policies! We are lucky to have hard-working team members, like Zenaida, who go above and beyond for their customers. I so glad your daughter felt at home while in our office. Thank you for trusting us with your insurance needs!"
Profile photo of Mayra Biggers-Pantoja

Mayra Biggers-Pantoja

August 21, 2024

5  out of  5
rating by Mayra Biggers-Pantoja
"Excellent customer service with all the staff. Zenaida is brave to go and beyond with customers, she runs the extra mile for clients with a great attitude. Auto and Life insurance, Nora has amazing experience with excellent customer service. THANK YOU."
We responded:
"Thank you, Mayra, for the awesome review in recognizing Nora and Zenaida for going the extra mile in helping you find ways to save on your auto insurance and help you make the all-important decision in protecting your family with life insurance. Our team works hard to provide excellent service. We are lucky to have hard-working team members, like Nora and Zenaida. Thank you again Mayra, for trusting us with your insurance needs!"
Profile photo of Azeneth Landeros

Azeneth Landeros

August 21, 2024

5  out of  5
rating by Azeneth Landeros
"Switched over to State Farm and had a wonderful customer service experience with Zenaida and Nora. Super knowledgeable; Thank you ladies!😊 Like a good neighbor STATE FARM is there🤝"
We responded:
"Thank you, Azeneth, for the amazing review and your words in recognition for both Zenaida and Nora! Our team works hard to provide excellent service! We are lucky to team members, like Zenaida and Nora, who go above and beyond for our customers. Thank you for trusting us with your insurance needs. I loved the jingle "Like a good neighbor State Farm is there" :) "
Profile photo of Kelsi Nannie

Kelsi Nannie

August 16, 2024

5  out of  5
rating by Kelsi Nannie
"Zenaida and her colleagues were very helpful in getting some changes made to my policies. They were kind and patient, with my many questions, every step of the way."
We responded:
"Thank you, Kelsi, for the amazing review! Our team works hard to provide excellent service, and we are thrilled to hear that our team delivered for your policies! We are lucky to have hard-working team members, like Zenaida, who go above and beyond for their customers. Thank you for trusting us with your insurance needs, I am looking forward to continuing serving you!"
Profile photo of Amy McCalley

Amy McCalley

August 12, 2024

5  out of  5
rating by Amy McCalley
"Just switched to State Farm, Zenaida provided stellar customer service. She was quick to reply, helped me with everything I needed via email and made the process seamless."
We responded:
"Amy, thank you for the amazing 5-star review! Our team works hard to provide excellent service, and we are thrilled to hear that Zenaida provided stellar customer service in welcoming you to our State Farm agency. I am fortunate to have hard-working team members, like Zenaida, who go above and beyond for their customers. I am looking forward to continuing serving you!"
Profile photo of Zeth Gonzalez

Zeth Gonzalez

July 11, 2024

4  out of  5
rating by Zeth Gonzalez
"So happy to have had Marisol help me today with the auto pay clinch. She fixed in in minutes time, Thank you Marisol 🙂"
We responded:
"Thank you, Zeth, for the five-star review! Our team works hard to provide excellent service. I am thrilled to hear that Marisol delivered on your expectations! We are lucky to have hard-working team members, like Marisol, who go above and beyond for their customers. Thank you again Zeth for trusting us with your insurance needs!"
Profile photo of Marisol Marquez De Los Santos

Marisol Marquez De Los Santos

June 14, 2024

5  out of  5
rating by Marisol Marquez De Los Santos
"Enrique State Farm's Salinas team is great and welcoming. They are an excellent listener and very helpful. They address difficulties collaboratively, which is amazing."
We responded:
"Thank you, for the amazing review Marisol! Our Salinas agency team works hard to provide excellent service, and we are thrilled to hear that our team met your expectations in great customer service. Thank you for trusting us with your insurance needs!"
Profile photo of luis alcala

luis alcala

June 6, 2024

5  out of  5
rating by luis alcala
"Thank you Zenaida Norton you’ve been really great and patient! Thanks for the quick help and quick quote!"
We responded:
"Thank you for taking the time to leave us a review Luis! Zenaida Norton is a wonderful member of our Salinas agency team, and I'm so happy to hear she was able to meet your expectations and provide you with excellent service. "
Profile photo of Jose Toribio

Jose Toribio

May 30, 2024

5  out of  5
rating by Jose Toribio
"Muy buen servicio! Zenaida nos ayudó con mucha rapidez y nos contestó todas nuestras preguntas"
We responded:
"Muchisimas gracias Jose Toribio, por su cortez nota y cinco-estrellas para nuestra agencia y especialmente para Zenaida. Trabajamos arduamente para proporcionar el mejor servicio a nuestros clientes como usted. Si en algo mas podemos servirle o tiene preguntas aqui estamos. "
Profile photo of Felicia Saldivar

Felicia Saldivar

May 6, 2024

5  out of  5
rating by Felicia Saldivar
"I can’t say enough about Jennifer. She is the sweetest, friendliest, prettiest, and most helpful person! You will definitely not be disappointed. She goes above and beyond for you. State Farm is lucky to have an employee like her!"
We responded:
" Thank you for the five-star review and especially for the well-deserved recognition of Jennifer as a true professional. You are absolutely right; I am fortunate to count on Jennifer as a part of my team of agents at both my Salinas and Soledad agencies. I am grateful for taking valuable time to remind me Felicia. "
Profile photo of Silvana Sandoval

Silvana Sandoval

May 4, 2024

5  out of  5
rating by Silvana Sandoval
"Jennifer is a great asset to your team. She provides outstanding customer service! She seems to really enjoy what she does. Thank you!"
We responded:
"Silvana, thank you for the 5-star review and feedback regarding Jennifer, I am glad to hear you acknowledge her professionalism, she takes pride on providing exceptional customer service and I am fortunate to count on her as a part of my team of agents."
Profile photo of Fernando Lopez

Fernando Lopez

April 29, 2024

5  out of  5
rating by Fernando Lopez
"On several occasions after having questions/concerns regarding my coverages Zenaida at the Salinas office has been on point answering all my questions/concerns. Zenaida is professional, knowledgeable and kind when dealing with State Farm customers."
We responded:
"Thank you for the 5-star review Fernando, I am excited to hear Zenaida provided exceptional customer service and a positive experience in addressing your questions and concerns. Fernando, I am truly grateful you acknowledge the value she provides as a true professional at both my Salinas and Soledad agencies as a part of my team of agents for the benefits of State Farm customers."
Profile photo of Daniel Marquez

Daniel Marquez

April 19, 2024

5  out of  5
rating by Daniel Marquez
"Salinas office is amazing always available when needed,Office manager Nora is very helpful and is alway available and goes the extra mile to make sure all questions are answered and resolved."
We responded:
"Daniel, Thank you for the five-star review! Nora is a hard-working and professional team manager. Our team works hard to provide excellent service. I am fortunate to count on hard-working team members, like Nora who go above and beyond making sure our customers questions are answered and their concerns resolve. Thank you again Daniel, for trusting us with your insurance protection."