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Leave Us a Review

Our customers are the center of our universe and we’re grateful for them. If you’re willing to share your experience about your interaction with our agency, it’ll be a great help for other people looking to make smart and confident decisions about their insurance and financial services.


Take 60 seconds (or more if you want) to share your story by clicking on one of the review links below.

What our customers say about us...

Profile photo of Mayra Biggers-Pantoja

Mayra Biggers-Pantoja

August 21, 2024

5  out of  5
rating by Mayra Biggers-Pantoja
"Excellent customer service with all the staff. Zenaida is brave to go and beyond with customers, she runs the extra mile for clients with a great attitude. Auto and Life insurance, Nora has amazing experience with excellent customer service. THANK YOU."
We responded:
"Thank you, Mayra, for the awesome review in recognizing Nora and Zenaida for going the extra mile in helping you find ways to save on your auto insurance and help you make the all-important decision in protecting your family with life insurance. Our team works hard to provide excellent service. We are lucky to have hard-working team members, like Nora and Zenaida. Thank you again Mayra, for trusting us with your insurance needs!"
Profile photo of Azeneth Landeros

Azeneth Landeros

August 21, 2024

5  out of  5
rating by Azeneth Landeros
"Switched over to State Farm and had a wonderful customer service experience with Zenaida and Nora. Super knowledgeable; Thank you ladies!😊 Like a good neighbor STATE FARM is there🤝"
We responded:
"Thank you, Azeneth, for the amazing review and your words in recognition for both Zenaida and Nora! Our team works hard to provide excellent service! We are lucky to team members, like Zenaida and Nora, who go above and beyond for our customers. Thank you for trusting us with your insurance needs. I loved the jingle "Like a good neighbor State Farm is there" :) "
Profile photo of Kelsi Nannie

Kelsi Nannie

August 16, 2024

5  out of  5
rating by Kelsi Nannie
"Zenaida and her colleagues were very helpful in getting some changes made to my policies. They were kind and patient, with my many questions, every step of the way."
We responded:
"Thank you, Kelsi, for the amazing review! Our team works hard to provide excellent service, and we are thrilled to hear that our team delivered for your policies! We are lucky to have hard-working team members, like Zenaida, who go above and beyond for their customers. Thank you for trusting us with your insurance needs, I am looking forward to continuing serving you!"
Profile photo of Amy McCalley

Amy McCalley

August 12, 2024

5  out of  5
rating by Amy McCalley
"Just switched to State Farm, Zenaida provided stellar customer service. She was quick to reply, helped me with everything I needed via email and made the process seamless."
We responded:
"Amy, thank you for the amazing 5-star review! Our team works hard to provide excellent service, and we are thrilled to hear that Zenaida provided stellar customer service in welcoming you to our State Farm agency. I am fortunate to have hard-working team members, like Zenaida, who go above and beyond for their customers. I am looking forward to continuing serving you!"
Profile photo of Zeth Gonzalez

Zeth Gonzalez

July 11, 2024

4  out of  5
rating by Zeth Gonzalez
"So happy to have had Marisol help me today with the auto pay clinch. She fixed in in minutes time, Thank you Marisol 🙂"
We responded:
"Thank you, Zeth, for the five-star review! Our team works hard to provide excellent service. I am thrilled to hear that Marisol delivered on your expectations! We are lucky to have hard-working team members, like Marisol, who go above and beyond for their customers. Thank you again Zeth for trusting us with your insurance needs!"
Profile photo of Marisol Marquez De Los Santos

Marisol Marquez De Los Santos

June 14, 2024

5  out of  5
rating by Marisol Marquez De Los Santos
"Enrique State Farm's Salinas team is great and welcoming. They are an excellent listener and very helpful. They address difficulties collaboratively, which is amazing."
We responded:
"Thank you, for the amazing review Marisol! Our Salinas agency team works hard to provide excellent service, and we are thrilled to hear that our team met your expectations in great customer service. Thank you for trusting us with your insurance needs!"
Profile photo of luis alcala

luis alcala

June 6, 2024

5  out of  5
rating by luis alcala
"Thank you Zenaida Norton you’ve been really great and patient! Thanks for the quick help and quick quote!"
We responded:
"Thank you for taking the time to leave us a review Luis! Zenaida Norton is a wonderful member of our Salinas agency team, and I'm so happy to hear she was able to meet your expectations and provide you with excellent service. "
Profile photo of Jose Toribio

Jose Toribio

May 30, 2024

5  out of  5
rating by Jose Toribio
"Muy buen servicio! Zenaida nos ayudó con mucha rapidez y nos contestó todas nuestras preguntas"
We responded:
"Muchisimas gracias Jose Toribio, por su cortez nota y cinco-estrellas para nuestra agencia y especialmente para Zenaida. Trabajamos arduamente para proporcionar el mejor servicio a nuestros clientes como usted. Si en algo mas podemos servirle o tiene preguntas aqui estamos. "
Profile photo of Felicia Saldivar

Felicia Saldivar

May 6, 2024

5  out of  5
rating by Felicia Saldivar
"I can’t say enough about Jennifer. She is the sweetest, friendliest, prettiest, and most helpful person! You will definitely not be disappointed. She goes above and beyond for you. State Farm is lucky to have an employee like her!"
We responded:
" Thank you for the five-star review and especially for the well-deserved recognition of Jennifer as a true professional. You are absolutely right; I am fortunate to count on Jennifer as a part of my team of agents at both my Salinas and Soledad agencies. I am grateful for taking valuable time to remind me Felicia. "
Profile photo of Silvana Sandoval

Silvana Sandoval

May 4, 2024

5  out of  5
rating by Silvana Sandoval
"Jennifer is a great asset to your team. She provides outstanding customer service! She seems to really enjoy what she does. Thank you!"
We responded:
"Silvana, thank you for the 5-star review and feedback regarding Jennifer, I am glad to hear you acknowledge her professionalism, she takes pride on providing exceptional customer service and I am fortunate to count on her as a part of my team of agents."
Profile photo of Fernando Lopez

Fernando Lopez

April 29, 2024

5  out of  5
rating by Fernando Lopez
"On several occasions after having questions/concerns regarding my coverages Zenaida at the Salinas office has been on point answering all my questions/concerns. Zenaida is professional, knowledgeable and kind when dealing with State Farm customers."
We responded:
"Thank you for the 5-star review Fernando, I am excited to hear Zenaida provided exceptional customer service and a positive experience in addressing your questions and concerns. Fernando, I am truly grateful you acknowledge the value she provides as a true professional at both my Salinas and Soledad agencies as a part of my team of agents for the benefits of State Farm customers."
Profile photo of Daniel Marquez

Daniel Marquez

April 19, 2024

5  out of  5
rating by Daniel Marquez
"Salinas office is amazing always available when needed,Office manager Nora is very helpful and is alway available and goes the extra mile to make sure all questions are answered and resolved."
We responded:
"Daniel, Thank you for the five-star review! Nora is a hard-working and professional team manager. Our team works hard to provide excellent service. I am fortunate to count on hard-working team members, like Nora who go above and beyond making sure our customers questions are answered and their concerns resolve. Thank you again Daniel, for trusting us with your insurance protection."
Profile photo of Luis Martinez

Luis Martinez

April 9, 2024

5  out of  5
rating by Luis Martinez
"I recommend This office every one here has very good customer service they always greet me with a smile when i go In to make my payment, Jennifer has helped me with all my billing question she is very helpful on explaining my billing in details Looking for a good insurance office this is the one to go to"
We responded:
"Thank you, Luis, for the five-star review! Our team works hard to provide excellent service. We are lucky to have hard-working team members, like Jennifer, who go above and beyond for their customers. Thank you for trusting us with your insurance protection."
Profile photo of Angelita Valenzuela

Angelita Valenzuela

March 25, 2024

5  out of  5
rating by Angelita Valenzuela
"My appointment visit with agent, Zenida. She was very courteous, clear and knowledgeable with regard to the questions we addressed to her. Hope to hear from her."
We responded:
"Thank you for your five-star Angelita, especially for the valuable feedback to agent Zenaida. Our agency strives to provide exceptional service. I am grateful for your kind words, and you can count on us to continue to help you and your family with your insurance needs, whether in person or by phone. Your feedback is appreciated."
Profile photo of Chuck R

Chuck R

March 21, 2024

5  out of  5
rating by Chuck R
"My policy was transferred to Enrique's office several years ago, and that was fortunate for me because I have received the best insurance service I have ever since! Zenaida in particular has been great, carefully explaining policy terms in a way that is easy for an insurance novice such as myself to follow. I have been so pleased with their service that I am glad that I was able to keep my policies with them even after relocating to Southern California! I look forward to many more years with the Salinas office!"
We responded:
"Thank you Chuck! My team and I appreciate your acknowledgement to our dedication to provide excellent service, and especially in recognizing Zenaida, her and commitment to our customers in helping them find the right protection at the most affordable price is outstanding. Thank you for trusting us and look forward to continue serving you and your family for years to come."
Profile photo of Axel Del Cid

Axel Del Cid

March 14, 2024

5  out of  5
rating by Axel Del Cid
"This is an excellent office committed to help you succeed financially. They are great with helping you address your Life, Health, and Auto insurance needs. Call them now."
We responded:
"Thank you Axel! My team and I appreciate your acknowledgement to our dedication to provide excellent service and commitment to our customers in helping them achieve their financial goals with their Auto, Health, and Life Insurance. Thank you for trusting us and look forward to continue our commitment to you and your family for years to come."
Profile photo of Sandra Jiménez Vazquez

Sandra Jiménez Vazquez

February 5, 2024

5  out of  5
rating by Sandra Jiménez Vazquez
"Son los mejores!"
We responded:
"Gracias Sandra por sus palabras de reconocimiento y por ser parte de la familia de State Farm y por contar don nuestra agencia. Estamos orgullosos de estar al servicio de su familia. "
Profile photo of Paul

Paul

January 27, 2024

5  out of  5
rating by Paul
"I fine the Staff very friendly and helpful. I would like to recognize Zenaida Norton who has always been outstanding while assisting me in my insurance needs."
We responded:
"Thank you Paul! I'm very grateful that you took valuable time to share your experience and recognize Zenaida for doing what she loves most, which is helping customer like yourself. She is a true professional and I am proud she is a part of the State Farm Team in our Salinas agency. I am looking forward to continuing to assist you with your insurance needs."
Profile photo of Enrique A

Enrique A

December 19, 2023

5  out of  5
rating by Enrique A
"Zenaida really took it to the top on customer service Thank you 🙏"
Profile photo of Christopher Derrer

Christopher Derrer

December 14, 2023

5  out of  5
rating by Christopher Derrer
"Excellent customer service. We have all of our insurance through State Farm and have had no issues. I just spoke to Steven today to review our home policy he was very helpful 🙂 as always. Thankyou.."
Profile photo of Pablo Potillo

Pablo Potillo

December 7, 2023

5  out of  5
rating by Pablo Potillo
"I am very pleased to say that I have had with no doubt the best customer service from the team at Enrique Ramirez, State Farm Insurance in Salinas. Zenaida Norton is a great asset to the team there. I appreciate all the help you have provided me and my family. Thank you!"
Profile photo of Jessica Price

Jessica Price

November 23, 2023

5  out of  5
rating by Jessica Price
"Very helpful in restating my insurance. I always forget to pay my bill (whoopsie), so the agent helped me set up autopay as well. She was working on the day before Thanksgiving, which I really appreciate since I needed car insurance ASAP. Overall, it was a success: I had a goal, and they helped me achieve it in less than 15 minutes."
We responded:
"Thank you for the five-star review and for taking valuable time to review our agency, Jessica. We strive to provide exceptional service. I am grateful for your kind words, and you can count on us to continue to help you and your family with your car insurance needs, whether in person or by phone. Your feedback is appreciated."
Profile photo of Joyce Ponton

Joyce Ponton

November 5, 2023

5  out of  5
rating by Joyce Ponton
"The service at this office is awesome. Took extra time with me to make sure my needs were met. Thank you!"
We responded:
"Thank you for your five-star and valuable feedback to my agency-team Joyce. Our agency strives to provide exceptional service. I am grateful for your kind words, and you can count on us to continue to help you and your family with your insurance needs, whether in person or by phone. Your feedback is appreciated. "
Profile photo of Darlene Meyer

Darlene Meyer

July 14, 2023

5  out of  5
rating by Darlene Meyer
"The service is always great and my questions are answered. Today Zenaida took the time to help review my policies and make changes. She explained and helped me understand what would work best. I appreciate her time and patience. I have been with State Farm for over 20 years and the service has always been wonderful."
We responded:
"Thank you for your words of appreciation for the professional manner in which Zenaida helped you, Darlene. I too am also very proud of Zenaida, it's how she helps all of our customers. I am truly grateful you gave our office a five-star review. "
Profile photo of D Florez

D Florez

June 18, 2023

5  out of  5
rating by D Florez
"Very pleased with my experience, would definitely recommend to anyone looking for insurance."
We responded:
"Thank you for your words of appreciation in sharing your experience with our State Farm Insurance agency Mr. Florez. We take pride on helping people and value your feedback and five-star review."