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State Farm® Insurance Agent Enrique Ramirez

4.9 out of 5 average rating (76 reviews)

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Our customers are the center of our universe and we’re grateful for them. If you’re willing to share your experience about your interaction with our agency, it’ll be a great help for other people looking to make smart and confident decisions about their insurance and financial services.

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What our customers say about us...

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Pablo Potillo

December 7, 2023

5  out of  5 rating by Pablo Potillo
"I am very pleased to say that I have had with no doubt the best customer service from the team at Enrique Ramirez, State Farm Insurance in Salinas. Zenaida Norton is a great asset to the team there. I appreciate all the help you have provided me and my family. Thank you!"
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Jessica Price

November 23, 2023

5  out of  5 rating by Jessica Price
"Very helpful in restating my insurance. I always forget to pay my bill (whoopsie), so the agent helped me set up autopay as well. She was working on the day before Thanksgiving, which I really appreciate since I needed car insurance ASAP. Overall, it was a success: I had a goal, and they helped me achieve it in less than 15 minutes."
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Joyce Ponton

November 5, 2023

5  out of  5 rating by Joyce Ponton
"The service at this office is awesome. Took extra time with me to make sure my needs were met. Thank you!"
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Darlene Meyer

July 14, 2023

5  out of  5 rating by Darlene Meyer
"The service is always great and my questions are answered. Today Zenaida took the time to help review my policies and make changes. She explained and helped me understand what would work best. I appreciate her time and patience. I have been with State Farm for over 20 years and the service has always been wonderful."
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D Florez

June 18, 2023

5  out of  5 rating by D Florez
"Very pleased with my experience, would definitely recommend to anyone looking for insurance."
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Gurman Grewal

May 25, 2023

5  out of  5 rating by Gurman Grewal
"Zenaida was great. Got me set up with a new auto policy with a great price."
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Leslie Velazquez

May 15, 2023

5  out of  5 rating by Leslie Velazquez
"I would like to start by thanking one of their agents, Zeniada for working closely and being patient with us during the process of insuring our autos, recreational vehicle, commercial autos and properties. I walked in not excepting to build any relationship or to be helped the way I been helped these couple weeks. It all started because I was “window shopping “ for commercial vehicle rates. Eventually, the agent started to ask me questions about the services I currently had with my insurance company. Long story short, the rates and the services Zeniada was offering were better than my current insurance companies. Which lead to me switching all my properties and autos to State Farm’s. Even, offered me an Umbrella insurance which is an extra insurance that provides protection beyond existing limits and coverages of other policies. Umbrella insurance can provide coverage for injuries, property damage, certain lawsuits, and personal liability situations. Zeniada, took the time to review all my policies for my classic vehicles, personal autos, commercial autos, recreational vehicle, inland marine policy, home insurance policies to make sure I had the right coverage. Although, gathering all this information and creating policies and numbers takes a while Zenaida has been helpful and has offered excellent opinions of what is best for us specially to make sure we are covered for any incident. The staff is also very friendly anytime I call they pick up the phone and are willing to help when Zenaida isn’t available."
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teresa estudillo

April 30, 2023

5  out of  5 rating by teresa estudillo
"Some of the best quality customer experience I’ve ever had. Especially Carina Mellin , one of the best agents ive ever had."
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Jorge Correa

April 26, 2023

5  out of  5 rating by Jorge Correa
"I was so pleased with the service I received from this business. They went above and beyond to help me"
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José Villanueva

April 25, 2023

5  out of  5 rating by José Villanueva
"Excellent customer service. One of the best."
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Lupe Andrade

April 25, 2023

5  out of  5 rating by Lupe Andrade
"La persona es muy eficiente y explicó muy bien 😊 la persona es senaidanortonexelente servicio"
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Xavier Rey

April 25, 2023

5  out of  5 rating by Xavier Rey
"I just bought a new car I spoke with Nora She was super nice she explained the policy coverage in a way I can understand. Great customer service."
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Janet Wohlgemuth

April 23, 2023

1  out of  5 rating by Janet Wohlgemuth
"Customer service is horrible"
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Copybooks bro

January 31, 2023

5  out of  5 rating by Copybooks bro
"They are super helpful and very nice"
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Pablo Flores

November 14, 2022

5  out of  5 rating by Pablo Flores
"Great experience with the agent Samantha, she did a profesional job helping me get my insurance …"
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DeJa Cromartie

November 11, 2022

5  out of  5 rating by DeJa Cromartie
"I can not explain the great customer service I received from Zenaida Norton at State Farm. Me being last minute , I needed event insurance for my babyshower, which was one day away. Event insurance takes time to process, I do not recommend being last minute like me. Zenaida did not make any promises but she did the best she could to push it through as urgent and made a few phones calls. We were definitely on a time crunch. I called her at 9am, I had my policy at 10am. I'm so thankful she did not just say, "sorry, there is nothing I can do for you." But she did what she could. I'm so happy!!!!!"
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Aaron Lichtanski

October 14, 2022

5  out of  5 rating by Aaron Lichtanski
"Zenaida was incredible and helpful!!"
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Laura Polanco

September 21, 2022

5  out of  5 rating by Laura Polanco
"I really recommend this place really nice stuff specifically zenaida thank you so much for your help"
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joel magana

September 2, 2022

5  out of  5 rating by joel magana
"primeramente se agradece a la aseguradora State Farm y a sus agentes por contratar a personas tan eficientes cómo es Zenaida Norton se agradece mucho Excelente servicio muy buena persona hizo muy excelente trabajo explicándome todo gracias Zenaida norton"
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Miguel Camarena

August 16, 2022

5  out of  5 rating by Miguel Camarena
"Excelente servicio y presios adsesibles samantha me explico super bien y muy profesional ademas de un trato excelente me ayudo mucho grasias."
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August 3, 2022

5  out of  5 rating by Oscar
"Pure excellence!"
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Maria Ramirez

July 11, 2022

5  out of  5 rating by Maria Ramirez
"Wonderful experience Zenaida and Nora where amazing I got my auto insurance with no problem I 100% recommend these amazing ladies ! Really happy i came back to State Farm after years ! ☺️😃"
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MaryJoan Cate Estepa

July 1, 2022

5  out of  5 rating by MaryJoan Cate Estepa
"The way Zenaida helped me during my 1st visit made e feel welcome & excited to be with her company. She showed very good customer service."
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Jahvanah Marinelli

April 26, 2022

5  out of  5 rating by Jahvanah Marinelli
"Zenaida was very helpful and made the process easy for me. I would definitely recommend State farm to friends and family."
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M Agustin

April 16, 2022

5  out of  5 rating by M Agustin
"I am very picky when it come's to customer service because I worked in customer service for over 10 years with a financial institution who strived on providing the best customer service. May I just say that Zenaida Norton truly provided excellent service. She was very understanding with all my concerns. I appreciate her ability to work with me due to my schedule and her professionalism totally wowed me. I have not meet Enrique Ramirez yet, but if you need an agent, ask for Zenaida. You won't be disappointed."