State Farm® Insurance Agent Enrique Ramirez

"I am very pleased to say that I have had with no doubt the best customer service from the team at Enrique Ramirez, State Farm Insurance in Salinas. Zenaida Norton is a great asset to the team there. I appreciate all the help you have provided me and my family. Thank you!"

"Very helpful in restating my insurance. I always forget to pay my bill (whoopsie), so the agent helped me set up autopay as well. She was working on the day before Thanksgiving, which I really appreciate since I needed car insurance ASAP. Overall, it was a success: I had a goal, and they helped me achieve it in less than 15 minutes."

"The service is always great and my questions are answered. Today Zenaida took the time to help review my policies and make changes. She explained and helped me understand what would work best. I appreciate her time and patience. I have been with State Farm for over 20 years and the service has always been wonderful."

"I would like to start by thanking one of their agents, Zeniada for working closely and being patient with us during the process of insuring our autos, recreational vehicle, commercial autos and properties. I walked in not excepting to build any relationship or to be helped the way I been helped these couple weeks. It all started because I was “window shopping “ for commercial vehicle rates. Eventually, the agent started to ask me questions about the services I currently had with my insurance company. Long story short, the rates and the services Zeniada was offering were better than my current insurance companies. Which lead to me switching all my properties and autos to State Farm’s. Even, offered me an Umbrella insurance which is an extra insurance that provides protection beyond existing limits and coverages of other policies. Umbrella insurance can provide coverage for injuries, property damage, certain lawsuits, and personal liability situations. Zeniada, took the time to review all my policies for my classic vehicles, personal autos, commercial autos, recreational vehicle, inland marine policy, home insurance policies to make sure I had the right coverage. Although, gathering all this information and creating policies and numbers takes a while Zenaida has been helpful and has offered excellent opinions of what is best for us specially to make sure we are covered for any incident. The staff is also very friendly anytime I call they pick up the phone and are willing to help when Zenaida isn’t available."

"I can not explain the great customer service I received from Zenaida Norton at State Farm. Me being last minute , I needed event insurance for my babyshower, which was one day away. Event insurance takes time to process, I do not recommend being last minute like me. Zenaida did not make any promises but she did the best she could to push it through as urgent and made a few phones calls. We were definitely on a time crunch. I called her at 9am, I had my policy at 10am. I'm so thankful she did not just say, "sorry, there is nothing I can do for you." But she did what she could. I'm so happy!!!!!"

"I am very picky when it come's to customer service because I worked in customer service for over 10 years with a financial institution who strived on providing the best customer service. May I just say that Zenaida Norton truly provided excellent service. She was very understanding with all my concerns. I appreciate her ability to work with me due to my schedule and her professionalism totally wowed me. I have not meet Enrique Ramirez yet, but if you need an agent, ask for Zenaida. You won't be disappointed."